Showing posts with label consumers. Show all posts
Showing posts with label consumers. Show all posts

12 August, 2010

The Canadian Consumer Handbook

The Canadian Consumer Handbook is a website that provides consumers with information to build their buying skills. A joint federal/provinicial/territorial group called the Consumer Measures Committee created the Handbook and updates it.

Information on a wide range of topics is intended to help people become better-informed and more confident consumers. Selected topics include debit card fraud, researching your credit history, shopping for a funeral, what to look for in a mortgage, how to choose a cellphone plan, and how to deal with online shopping, telemarketers, and door-to-door sales. Advice is practical and wide-ranging, making this a good source to check before making a major purchase, or when facing a problem as a consumer.

If you feel you have been wronged as a consumer, the website offers helpful advice about how to lodge a complaint.

A key contact list is very helpful as well. It includes federal, provincial and territorial consumer affairs offices, and consumer groups and Better Business Bureaus across Canada.

12 January, 2009

Savings accounts: choosing the right savings account for your needs

From the Financial Consumer Agency of Canada, the Savings Report is a 30-page document with information to help the consumer get the best savings account. The report includes very useful tables for anyone wishing to shop around: Table 1 compares accounts from different financial institutions, under the headings Interest, features available, account accessibility, and record keeping options. Table 2 compares accounts by service fees charged - In-branch, ATM, Internet.